Driver's Privacy Policy
Privacy Policy
1. Introduction
Welcome to ZapplyFood Driver! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App"). By using the App, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
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Personal Information: Name, email address, phone number, profile photo, payment details, and government-issued identification (if required for verification).
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Location Data: Real-time GPS location is required for ride-matching and navigation purposes.
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Transaction Data: Details of ride requests, earnings, wallet top-ups, subscriptions, and payout requests.
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Device Information: IP address, device model, operating system, and app usage data.
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Usage Data: App interactions, ride acceptance/rejection history, and performance metrics
3. How We Use Your Information
We use your information for the following purposes:
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To provide, maintain, and improve the App’s functionality.
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To match you with ride requests based on real-time location.
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To process payments, wallet top-ups, subscriptions, and payout requests.
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To ensure security, prevent fraud, and verify identity.
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To communicate updates, promotions, and customer support messages.
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To comply with legal and regulatory requirements.
4. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
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Passengers: Your name, profile picture, and location may be shared for ride facilitation.
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Service Providers: Third-party payment processors, cloud storage providers, and analytics services.
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Legal Authorities: If required by law, we may disclose data to law enforcement or regulatory bodies.
5. Data Security
We implement appropriate security measures to protect your information. However, no digital platform is completely secure. We advise you to take precautions to protect your personal data.
6. Data Retention
We retain your information as long as necessary for operational, legal, and regulatory purposes. You may request account deletion, which will remove your data except where retention is legally required.
7. Your Rights & Choices
You have the right to:
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Access, update, or delete your personal information.
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Disable location tracking (note: this may limit App functionality).
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Opt out of marketing communications.
8. Third-Party Services
Our App may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
9. Updates to This Privacy Policy
We may update this policy periodically. Changes will be communicated via the App or email. Continued use of the App after updates constitutes acceptance of the revised policy.
10. Contact Us
For any privacy-related inquiries, please contact us at: :
● Email: eric@zapplyfood.com
● Phone: [+1 7707896505]
● Address: [7550 FUTURES DRIVE, SUITE 202, ORLANDO, FL, 32819]