Terms & Conditions

TERMS AND CONDITIONS OF USE
Effective Date: [01-01-2025]
Last Updated: [01-01-2025]

Welcome to Zapply Food! These Terms and Conditions of Use ("Terms") govern the use of our website, app, and offered services (collectively, "Services"). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, do not use the Services.


1. ACCEPTANCE OF TERMS

By accessing or using the Services, you agree to:

  • These Terms.
  • Our Privacy Policy.
  • Any additional policies published on the website.

If you do not agree with these Terms or the Privacy Policy, you are not authorized to use our Services.


2. CHANGES TO THE TERMS

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Services after changes constitutes acceptance of the revised Terms.


3. ELIGIBILITY

You must be at least 18 years old to use the Services. By using the Services, you represent that you have the legal capacity to accept these Terms.


4. ZAPPLY FOOD SERVICES

Zapply Food is a platform that connects users with partner restaurants and independent delivery drivers for food orders and deliveries.

Limitations:

  • Zapply Food does not prepare or deliver food directly.
  • We do not guarantee the quality of products provided by restaurants.

5. ACCOUNT REGISTRATION

5.1 Creating an Account

To access certain Services, you must create an account and provide accurate and up-to-date information. You are responsible for:

  • Protecting your login credentials.
  • Notifying us immediately of any unauthorized use.

5.2 Suspension and Termination

We may suspend or terminate your account if you:

  • Violate these Terms.
  • Act inappropriately, fraudulently, or illegally.

6. ORDERS AND PAYMENTS

6.1 Prices and Fees

Applicable prices and fees are displayed before completing the order. These may include:

  • Delivery fees.
  • Tips for drivers (optional).
  • Applicable taxes.

6.2 Payments

Payments must be made online using accepted methods. We do not accept payments outside the platform.

6.3 Cancellations and Refunds

  • Cancellations: Allowed before the order is prepared. Once preparation begins, refunds are not available.
  • Refunds: Granted only in cases of proven errors by the restaurant or driver.

7. RESTAURANT AND DRIVER RESPONSIBILITIES

7.1 Restaurants

Partner restaurants are responsible for:

  • Complying with health and food safety regulations.
  • Preparing and ensuring product quality.

7.2 Drivers

Independent drivers are responsible for:

  • Safely transporting orders.
  • Maintaining their own vehicles in good condition with valid insurance.

Zapply Food is not liable for damages, delays, or improper conduct by drivers.


8. INTELLECTUAL PROPERTY

All content on the Services, including text, graphics, logos, images, and software, is the exclusive property of Zapply Food or its licensors and is protected by copyright and intellectual property laws.

You may not:

  • Reproduce, distribute, or modify any content without prior authorization.
  • Use our brand or logo without permission.

9. LIMITATION OF LIABILITY

Zapply Food will not be liable for:

  • Indirect, incidental, or consequential damages.
  • Errors or delays caused by restaurants or drivers.
  • Technical failures beyond our control.

10. DISPUTE RESOLUTION

10.1 Arbitration

Any dispute will be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in Georgia, USA.

10.2 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions.


11. PRIVACY

The use of the Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.


12. SUSPENSION AND TERMINATION OF SERVICES

We may suspend or terminate access to the Services at any time, for any reason, including:

  • System maintenance or updates.
  • Violations of these Terms.

13. THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content or privacy policies of these sites.


14. INDEMNIFICATION

You agree to indemnify and hold Zapply Food harmless from any liabilities arising from:

  • Misuse of the Services.
  • Violations of these Terms.
  • Third-party claims related to your use of the Services.

15. GENERAL PROVISIONS

15.1 Severability

If any provision of these Terms is deemed invalid, the remaining provisions will remain in full force.

15.2 Governing Law

These Terms are governed by the laws of the state of Georgia, USA.

15.3 Waiver

Failure by Zapply Food to enforce any right does not constitute a waiver of that right.


16. CONTACT INFORMATION

For questions or requests, contact us:

  • Email: support@zapplyfood.com
  • Phone: [+1 7707896505]
  • Address: [7550 FUTURES DRIVE, SUITE 202, ORLANDO, FL, 32819]

END OF TERMS