Privacy Policy

        ZAPPLY FOOD PRIVACY POLICY
        Effective Date: [01-01-2025]

        This Privacy Policy covers the website www.zapplyfood.com, the Zapply Food app, and any other services offered by us (collectively, "Zapply Food" or "Services"). It describes how we collect, use, store, share, and protect personal information. It applies to all users, partner restaurants, independent drivers, and other parties interacting with us.

        1. ACCEPTANCE OF THIS POLICY

        By accessing or using Zapply Food, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, do not use our Services.

        By providing personal information, you consent to:

        • The collection and use of your data as described in this Policy.
        • Sharing with third parties as necessary for the provision of our Services.

        2. CHANGES TO THE POLICY

        We reserve the right to modify this Policy at any time. Changes will be posted on our website and take effect immediately. We will notify significant changes via email or in-app notifications. Continued use of the Services after changes constitutes acceptance of the revised Policy.

        3. INFORMATION WE COLLECT

        3.1 Information You Provide

        We may collect information you provide directly, including:

        • Name, email, address, phone number, and other details required to create your account.
        • Payment information, such as credit/debit card details (processed by third parties).
        • Feedback, messages, or inquiries submitted via support.

        3.2 Information Collected Automatically

        When accessing our Services, we may automatically collect:

        • IP address, browser type, operating system, device details, and associated identifiers.
        • Browsing data, such as accessed pages, in-app interactions, and access dates/times.
        • Geolocation data (when allowed) to optimize deliveries.

        3.3 Social Media Information

        If you connect your Zapply Food account to social media platforms (e.g., Facebook, Google), we may access public or authorized information such as your name, profile picture, and interactions.

        3.4 Third-Party Information

        We may obtain information from:

        • Restaurants and drivers, such as service ratings.
        • Advertising partners, affiliates, and identity verification services.

        4. HOW WE USE YOUR INFORMATION

        We use the information collected to:

        • Operate and improve our Services, including personalized experiences.
        • Process payments and manage orders.
        • Prevent fraud and ensure security.
        • Communicate promotions, updates, and news.
        • Comply with legal and regulatory obligations.

        Personalized Advertising: We may use your information to deliver relevant ads based on prior interactions.

        5. INFORMATION SHARING

        We only share your information as described in this Policy:

        5.1 Trusted Third Parties

        • Service Providers: For hosting, payment processing, messaging delivery, and technical support.
        • Marketing Partners: To personalize ads or promotions.
        • Identity Verification: To confirm submitted data.

        5.2 Legal Requirements

        We share information when required by law, such as to comply with court orders or fraud investigations.

        5.3 Mergers or Acquisitions

        In the event of a merger, sale, or acquisition, your information may be transferred to the new owner.

        6. DATA RETENTION

        We retain your information while your account is active or as needed to:

        • Fulfill legal obligations.
        • Resolve disputes or prevent fraud.

        After account closure, data may be retained for a limited period, then anonymized or deleted.

        7. COOKIES AND TRACKING TECHNOLOGIES

        7.1 Use of Cookies

        We use cookies and similar technologies to:

        • Remember your preferences.
        • Improve website functionality.
        • Deliver personalized ads.

        7.2 Managing Cookies

        You can manage cookies through your browser settings. Disabling cookies may limit some functionality of our site.

        8. DATA SECURITY

        We implement administrative, technical, and physical measures to protect your information from unauthorized access. This includes:

        • Encryption of sensitive data.
        • Restricted access controls for authorized personnel.
        • Continuous system monitoring.

        However, no measure is 100% secure. Report suspected security breaches to support@zapplyfood.com.

        9. USER RIGHTS

        You have the right to:

        • Access, correct, or delete your personal information.
        • Opt-out of promotional communications.
        • Limit data sharing with third parties.

        Contact us to exercise your rights.

        10. LEGAL COMPLIANCE

        10.1 Children’s Online Privacy Protection Act (COPPA)

        We do not knowingly collect information from children under 13. If such collection is identified, the data will be deleted immediately.

        10.2 California Consumer Privacy Act (CCPA)

        California users have additional rights, including:

        • Requesting details about the personal information collected.
        • Requesting the deletion of personal data.

        11. DISPUTE RESOLUTION

        All privacy-related disputes will be resolved in accordance with the Zapply Food Terms of Service, including mandatory arbitration in the state of Georgia.

        12. CONTACT INFORMATION

        For questions or requests about this Policy, contact us:

        • Email: sac@zapplyfood.com
        • Phone: [+1 7707896505]
        • Address: [7550 FUTURE DRIVE, SUITE 202, ORLANDO, FL, 32819]

        END OF POLICY